Wells Fargo is settling a $19.5 million class action lawsuit over allegations of illegally recording phone calls without consent, violating California privacy laws. If you or your business received calls from The Credit Wholesale Co. Inc. between October 22, 2014, and November 17, 2023, you may be eligible for a cash payment of up to $5,000.
This guide explains who qualifies, how much you can claim, deadlines, and how to file your claim.
What Is the Wells Fargo Call Recording Settlement About?
The lawsuit alleges that Wells Fargo, Priority Technology Holdings Inc., and The Credit Wholesale Co. Inc. recorded calls with California residents and businesses without obtaining their explicit consent, violating the California Invasion of Privacy Act (CIPA).
Key Allegations:
- Calls were recorded without the recipient’s knowledge or consent.
- Phone conversations are considered confidential under California law.
- Wells Fargo and its partners failed to disclose call recordings upfront.
Who Was Involved?
- Wells Fargo Bank N.A.
- Priority Technology Holdings Inc.
- The Credit Wholesale Co. Inc. (third-party sales company making the calls)
Although Wells Fargo denies wrongdoing, they have agreed to a $19.5 million settlement to resolve the claims.
How Much Can You Claim?
Each eligible class member can receive $86 per recorded call, with a maximum payout of $5,000.
| Number of Calls Received | Estimated Payment |
|---|---|
| 1 call | $86 |
| 10 calls | $860 |
| 20+ calls | Up to $5,000 |
Who Is Eligible to File a Claim?
To qualify for a payment, you must meet the following eligibility criteria:
âś” You or your business received a call from The Credit Wholesale Co. Inc. between October 22, 2014, and November 17, 2023.
âś” You were physically located in California at the time of the call.
âś” You did not give consent for the call to be recorded.
Required Information for Filing a Claim:
- Your phone number or business name used during the calls.
- Claim ID and PIN Code (if you received a settlement notice).
- W-9 tax form (required if your payout exceeds $600).
How to File a Claim for the Wells Fargo Settlement
Step 1: Visit the Official Settlement Website
The settlement website (included in the notice you received) provides the official claim form.
Step 2: Complete the Claim Form
- Enter your phone number or business name.
- If you received a settlement notice, enter your Claim ID and PIN Code.
Step 3: Submit Your Claim Before April 11, 2025
- Claims must be submitted online or via mail before the deadline.
- If your payout exceeds $600, include a W-9 tax form.
Key Deadlines & Payment Timeline
| Event | Date |
|---|---|
| Objection & Exclusion Deadline | April 4, 2025 |
| Claim Submission Deadline | April 11, 2025 |
| Final Approval Hearing | May 20, 2025 |
| Payment Distribution Begins | Around July 2025 |
Payments will be issued about 52 days after the final court approval hearing on May 20, 2025, meaning eligible claimants can expect their checks around July 2025.
Additional Settlement Terms
In addition to the $19.5 million settlement payout, The Credit Wholesale Co. Inc. has agreed to stop recording calls with California businesses without proper disclosure.
Breakdown of the Settlement Fund:
| Expense | Estimated Amount |
|---|---|
| Attorney Fees & Legal Costs | Up to $6.5 million |
| Settlement Administration Costs | Capped at $200,000 |
| Class Representative Incentive Awards | $7,500 each |
| Remaining funds | Distributed to class members |
If you received calls from The Credit Wholesale Co. Inc. between 2014 and 2023 while in California, you may be eligible for a cash payment of up to $5,000. Ensure you file your claim by April 11, 2025, and keep an eye on the settlement website for updates.
For official details and claim forms, visit the settlement website provided in your notice.
FAQs:
Who qualifies for the Wells Fargo settlement?
Anyone who received a call from The Credit Wholesale Co. Inc. between October 22, 2014, and November 17, 2023, while in California, and did not consent to call recordings.
How much can I receive from the settlement?
Class members can receive $86 per call, with a maximum payout of $5,000.
How do I file a claim?
Submit a claim online through the settlement website or by mail before April 11, 2025.
